Our professional service system is built to provide full lifecycle support for your waste plastic recycling machine and complete Plastic Granulator Machine production line. We cover pre-sale solution design, on-site installation guidance during order execution, plus long-term maintenance, spare parts supply and troubleshooting after equipment delivery, helping overseas customers operate recycling projects stably and reduce downtime risks.
Our professional engineering team offers free pre-sales consulting to help you choose the most suitable plastic granulation solution according to your actual production condition.
You can send your waste plastic samples such as LDPE agricultural film, PET bottle flakes, PP woven bags, jumbo FIBC bags to our factory. We will complete plastic granulation testing on our machines, produce finished plastic pellets and provide detailed test reports including actual output, energy consumption and final pellet quality, to recommend matched plastic granulator models.
Based on your target hourly capacity, workshop size, local voltage and raw material impurity situation, our engineers design personalized plastic recycling production line layout drawing, equipment configuration list and investment budget for full plastic recycling lines from crushing, washing to pelletizing.
We modify granulator structure as your demand: Cut compactor feeding/forced feeding system, vacuum degassing unit, water ring hot cutting, PLC automatic control cabinet are optional for high-moisture dirty plastic or food-grade rPET granulation production.
Warmly welcome global clients to visit our manufacturing base. We assist with visiting schedule and witness real running of various plastic granulator production lines on site.
Every plastic granulator will run no-load and material-loading test before shipment. We issue factory inspection certificate, CE documents, English operation manual and detailed packing list together with goods.
We send plastic recycling machine dimension, foundation drawing and power parameter ahead of delivery for customers to finish workshop civil construction preparation.
Our sales team provides full set of customs clearance documents and assist container loading arrangement to avoid plastic recycling equipment damage during long-distance sea transportation.
Machine overhaul & old equipment retrofit: upgrade single stage granulator to double stage, add vacuum degassing system to improve pellet quality and production output;
Full recycling production line upgrading: upgrade semi-automatic feeding system to full automatic feeding;
Annual regular maintenance package & used production line disassembly and relocation service.
After you provide your machine serial number, we arrange stock spare parts (except customized parts)shipment within 3~7 working days.
All our plastic granulator machines enjoy 12-month warranty starting from the arrival date at destination port.
Within warranty period, any quality problems caused by defective raw material or factory workmanship, we supply free replacement of relevant spare parts and remote technical guidance free of charge.
Note: Consumable wear parts including screw, barrel, cutting blades and filter screen are excluded from free warranty due to normal working abrasion, but we supply these parts at factory cost price all year round.
We also supply English operation guide books and videos for permanent reference.
You can get systematic support for your waste plastic recycling machine throughout its whole service life. In pre-sale phase, our engineers communicate deeply with you to confirm configuration parameters, draw factory layout drawings and calculate power consumption, so as to match the most cost-effective waste plastic recycling machine solution for your recycling project. During production and shipment, we send real-time production photos, inspect finished machine quality strictly and arrange container loading plan to avoid collision damage in international transportation.After your waste plastic recycling machine arrives at your destination port, we supply detailed English operation manuals, video tutorials and remote online debugging guidance. If you need on-site service, our professional overseas engineers can be dispatched to your factory for machine installation, trial run, staff training and fault troubleshooting, ensuring your waste plastic recycling machine can be put into stable formal production quickly. We also maintain long-term supply of wear-resistant spare parts for all models of waste plastic recycling machine, effectively shortening downtime and lowering your later operation cost.
Jiangsu Purui Machinery Co.,Ltd is professional manufacturer of plastic recycling granulation equipment, providing complete waste plastic pelletizing production line for global clients.
Copyright © 2026 Jiangsu Purui Machinery Co.,Ltd All Rights Reserved.
